Contact Us

Giving blood 

To make and manage your appointments, simply log in to our self-service appointment system or call us on 13 14 95 - our opening hours are listed below.

Before you do, please check your eligibility.

To find your nearest donor centre please refer to our donor centre page.

Existing donors: update your details here

Login to the self-service appointment system using the links below to make a change without having to call us.

Update your donation

Change your details

Ask a question or give feedback

Request access to personal information

Written correspondence

We appreciate your feedback because it helps us improve our service to you and others.

To provide feedback simply complete our feedback form or write to us at any of the addresses below.

State office Address
Head Office 417 St Kilda Road, Melbourne, Vic 3004
Tel: 03 9863 1600
NSW / ACT Donor Services Manager
17 O'Riordan Street, Alexandria, NSW 2015
QLD Donor Services Manager
44 Musk Avenue, Kelvin Grove QLD 4059
VIC / TAS Donor Services Manager
100 - 154 Batman Street, West Melbourne, Vic 3003
WA  Donor Services Manager
290 Wellington Street, Perth, WA 6000
SA / NT Donor Services Manager
Level 6, 30 Currie Street, Adelaide, SA 5000

If you wish to remain anonymous when you contact Red Cross Lifeblood complete our online form or call us on 1300 606 833.

Media enquiries

If you have a media enquiry, please get in touch with our media team

National Contact Centre opening hours

Our contact centre is based in Adelaide and is open during the following times.

Contact Centre Opening Hours (Australian Central Standard Time)

Monday 07.30 - 19.00
Tuesday 07.30 - 19.00
Wednesday 07.30 - 19.00
Thursday 07.30 - 19.00
Friday 07.30 - 19.00
Saturday 08.30 - 16.30
Sunday and National
Public Holidays
08.30 - 16.30


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