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To change an existing appointment, or to speak to a customer service representative

13 14 95

Contact us

Giving blood 

To request an appointment to give blood book online or call us on 13 14 95 - our opening hours are listed below.

Before you do, please check your eligibility.

Existing donors: update your details here

Use the links below to make a change without having to call us.

Update your donation:

Change your details:

Ask a question or give feedback:

Blood donor centres

To find your nearest donor centre please refer to our donor centre page.

Written correspondence

We appreciate your feedback because it helps us improve our service to you and others.

To provide feedback simply complete our feedback form or write to us at any of the addresses below.

State office Address
Head Office 417 St Kilda Road, Melbourne, Vic 3004
Tel: 03 9863 1600
NSW / ACT Donor Services Manager
17 O'Riordan Street, Alexandria, NSW 2015
QLD Donor Services Manager
44 Musk Avenue, Kelvin Grove QLD 4059
VIC / TAS Donor Services Manager
100 - 154 Batman Street, West Melbourne, Vic 3003
WA / NT Donor Services Manager
290 Wellington Street, Perth, WA 6000
SA Donor Services Manager
301 Pirie Street, Adelaide, SA 5000

If you wish to remain anonymous when you contact the Red Cross Blood Service complete our online form or call us on 1300 606 833.

National Contact Centre opening hours

Our contact centre is based in Adelaide and is open during the following times.

Contact Centre Opening Hours (Australian Central Standard Time)
Monday 06.30 - 21.00
Tuesday 06.30 - 21.00
Wednesday 06.30 - 21.00
Thursday 06.30 - 21.00
Friday 06.30 - 19.30
Saturday 08.30 - 16.30
Sunday and National
Public Holidays
08.30 - 16.30