Heartbeat of the nation
On 15 November 2019 we changed from Australian Red Cross Blood Service to Australian Red Cross Lifeblood.
For regular blood, plasma and platelet donors, nothing much has changed. They still continue to support Australians with generous donations, just as they have for 90 years. Learn about our history
But for some people, our new name is quite literally life-changing. That’s because we’re also helping to facilitate the donation of tissue, organs, breast milk, and other life-saving biological products. Discover our purpose.
So, while you might not notice much of a difference, to someone in need of more than blood, life quite literally depends on Lifeblood.
Lifeblood is governed by the Lifeblood Board, which includes our Chief Executive Shelly Park.
Lifeblood is funded by Australian Governments to provide life-giving blood, plasma, transplantation and biological products for world leading health outcomes.
Lifeblood is an operating division of the Australian Red Cross Society. Lifeblood and the humanitarian arm of the Australian Red Cross Society have separate executive structures and funding but share the values of the International Red Cross and Red Crescent Movement.
Details of the Australian Red Cross Society and its humanitarian work are available on its website
ABOUT LIFEBLOOD
What we do
People


DIVISIONS
DIVISION | |||
Donor Services | Manages the collection of blood donations, relationships with donors, contact centre operations, building community relationships and management of facilities. | Finance | To enable the business to make efficient and effective decisions; provide financial governance; leverage technology to delivery agile solutions and actively partner with the business to advance our corporate health. |
People and Culture | Partners with and enables the business through advancing our safety imperative, aligning people initiatives to support the organisation’s strategic plan and enriching the employee experience. | Information and Communications Technology | Manages the hardware and software needed to efficiently run Lifeblood, including the National Blood Management System (NBMS) and the National Transplant Systems (NTS). |
Manufacturing and Quality | Processes blood donations, ensuring they are tested and efficiently distributed to meet demand. | Corporate Strategy and Transformation | Supports the organisation through business strategy, policy advice and driving transformational change with an organisation-wide impact. Areas of responsibility include strategic planning, risk management, oversight of national projects portfolio, quality services, marketing, public relations and internal communications, lean strategy and international services. |
Clinical Services and Research | Supports optimal, safe practices at every stage of the blood journey, from donation to transfusion. Provides clinical oversight of both donor and patient safety relating to blood and tissue products creates and translates unique, world-class knowledge in blood transfusion-related research. | Corporate | Includes the Board Secretary, Legal and Government Relations, the Chief Executive Advisor as well as the Office of the Chief Executive. |
Business Growth and Innovation | Leverages the strengths and capabilities of our organisation to develop growth opportunities, innovation and future commercial pathways that will position Lifeblood as a recognised leader in its field, both locally and globally, and enhance our transplantation and immunogenetics work. |
Services
We draw upon our core strengths of safety, quality, specialised expertise and national infrastructure to help enhance healthcare in Australia to deliver improved patient outcomes.
Partner with Lifeblood
Looking for corporate social responsibility with a difference? For a partnership that actually saves lives? Something with a social impact and real purpose?
Lifeblood is the only organisation in the country that does what we do. We have a 90-year history of saving lives through life-giving biological products thanks to the help of Australia’s generous communities and organisations.
Join with us and make a real impact to the everyday wellbeing of all Australians ― from the youngest to the most vulnerable. To learn more about partnering with Lifeblood contact us.
Group and corporate blood donation
Want to improve staff engagement and satisfaction? Register a Lifeblood Team and discover volunteering with a truly rewarding outcome: saving lives.
Research and innovation beyond blood
From our donated breast milk program to our microbiome pilot, we’re always looking for new ways to deliver life-giving support to those in need. By making a financial donation, you can help advance Lifeblood’s research and development programs, so we can make a bigger difference beyond blood.
Publications
Annual report
Each year Australian Red Cross Lifeblood lodges an annual report detailing our financial and performance information gathered over the financial year. These documents are part of the public record.
2019-2020
Lifeblood Annual Report - Financial Statements
2018-2019
Lifeblood Annual Report - Financial Statements
2017-2018
Annual Report 2017-2018 - Financial Statements
Previous years
Annual Report 2016–17 – Financial Statements
Strategic plan
Blood and Beyond – Strategy 2023 defines our future direction. Through its three key pillars the strategy clearly sets out how we’ll build on our strong foundations and articulates what needs to be achieved so we can make an even greater contribution to healthcare in Australia.
Blood and Beyond – Strategy 2023
Business plan
The business plan for 2020/21 - 2021/22 sustains the second year of our strategic plan, Blood and Beyond – Strategy 2023.
Business Plan 2020/21 - 2021/22
Modern Slavery Statement

Tenders
For information on current tenders and tenders are coming up please see the details below - suppliers are advised to monitor this page for updates.
Tenders are advertised on this web page and may be advertised in other forms of media so please refer to the tender advertisement for registration details.
For other queries, please see the Supplier FAQs.
Tender Name:
Sanitary Services Tender (to be published mid-March 2021)
Tender Description:
The Australian Red Cross Lifeblood is in the process of preparing a tender for sanitary services, to be delivered at all Lifeblood sites nationally including all donor centres, processing centres and administrative sites. The scope of services is anticipated to include sanitary bins, toilet sanitizers, toilet air-fresheners, nappy bins, urinal services and washroom vending service. This is an advance notice of the upcoming tender. It is expected that the tender will be issued in mid-to-late late March 2021.
How to Register and Tender:
Interested Suppliers are requested to register for our online tendering system (eSource) here. In order to view the tender after it is released and to submit a response, you must have an eSource profile. If you would like to be contacted when the tender is published, please provide your contact details (including your name, company name and email address) to NationalProcurementAUS@redcrossblood.org.au.
Make an Appointment
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You can call us on
13 14 95