1 in 3 Australians will need blood


The Australian Red Cross Blood Service is a division of the Australian Red Cross. We’re funded by the federal, state and territory governments of Australia to supply the community with safe, high quality blood and blood products, as well as organ and bone marrow services for transplantation. Learn more about our history.

Our important work is only possible through the incredible donations of over half a million unpaid voluntary donors.


We're in the business of saving lives

Manage the blood supply

Supplying blood safely to 23 million people across 7 million square kilometres is a huge medical and logistical exercise.

Bone marrow, organ and tissue donation

We contribute expertise, leadership and support for transplantations of bone marrow, organ and tissue donations.

Research and other clinical services

Including research into blood and transfusion, biological banking, registry and screening, clinical trials, manufacturing, and consulting.

Careers at the Blood Service




The Board plays a vital role in ensuring the governance of the Blood Service.



Each of our Executive team members leads a division within our business.


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Donor ServicesManages the collection of blood donations, relationships with donors, National marketing, contact centre operations and building community relations.FinanceManages organisational funding and provides financial information, advice and analysis to support effective decision-making and performance improvement.
People and CulturePartners with the business to improve the sustainability of labour supply, align the organisational structure and work of staff with organisational objectives, improve organisational cost effectiveness and employee productivity and build a safer workplace.Information & Communications TechnologyManages the hardware and software needed to efficiently run the Blood Service, including the National Blood Management System (NBMS) and the National Transplant Systems (NTS).
ManufacturingProcesses blood donations, ensuring they are tested and efficiently distributed to meet demand.Business ImprovementResponsible for strategy development, business planning & process improvement, performance analysis & reporting,  internal communications and positive media promotion.
Clinical Services and ResearchSupports optimal, safe practices at every stage of the blood journey, from donation to transfusion. Provides clinical oversight of both donor and patient safety relating to blood and tissue products creates and translates unique, world-class knowledge in blood transfusion-related research.CorporateSupports the Board, which has overall responsibility and oversight for the Blood Service. The Board is responsible for the organisation's efficient operation and takes the lead in setting the culture of operating in a responsible way within the community.
Innovation and Commercial StrategyLeverages the strengths and capabilities of the organisation to develop growth opportunities, innovation and future commercial pathways that will position the Blood Service as a recognised leader in its field, both locally and globally, and enhance our Transplantation and Immunogenetics work.  

beyond blood

Our service goes beyond just blood. The Australian Red Cross Blood Service draws upon our core strengths of safety, quality, specialised expertise and national infrastructure to help enhance healthcare in Australia to deliver improved patient outcomes.

Ready to donate?

You are able to book 3 or more days in advance.

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To change an existing appointment, or to speak to a customer service representative

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Annual report

Each year the Australian Red Cross Blood Service lodges an annual report detailing the financial and performance information gathered over the financial year. These documents are part of the public record.

Blood Service Annual Report 2015 - 2016

Blood Service Annual Report 2014 - 2015

Blood Service Annual Report 2013 - 2014

Blood Service Annual Report 2012 - 2013

Blood Service Annual Report 2011 - 2012

Strategic plan

At the leading edge outlines the key areas of future focus for the Blood Service and articulates what needs to be achieved to be at the top of our game.

Blood Service Strategic Plan 2017-2019 - At the leading edge

Business plan

The business plan for 2017-19 is in support of our five-year strategic plan, At the leading edge.

Business Plan 2017 - 2019

Ready to donate?

You are able to book 3 or more days in advance.

Request appointment now


To change an existing appointment, or to speak to a customer service representative

13 14 95


For information on current tenders and tenders are coming up please see the details below - suppliers are advised to monitor this page for updates.

Tenders are advertised in the Saturday Weekend Australian so please refer to the tender advertisement for registration details.

Please refer to the Quick Reference Guide for steps on how to access and use our online Tendering Tool via SmartSource.

For other queries, please see the Supplier FAQs.

NameDescriptionRelease dateRegistration closesTender closes

Batch freezers and mobile shelving units

The Australian Red Cross Blood Service wishes to advise suppliers of Rapid Freezing Equipment to register in order to submit a response to our Request for Tender titled Provision of Batch Freezers and Mobile Shelving Units.

Prospective suppliers must have national capability to provide and install freezers and mobile shelving units for freezing batches of plasma for fractionation at processing centres located in Brisbane, Sydney, Melbourne and Perth and to provide (or facilitate provision of) ongoing service support for all equipment provided.

Interested parties please register here.

Please direct enquiries to NationalProcurementAUS@redcrossblood.org.au

Registration Open date: 9th  October 2017

Registration Closing date: 20th  October 2017 at 5:00pm AEST

Please note: Tender documentation will be made available once registrations have closed

Expected Tender Documentation Release date: 23rd October 2017

Closing Time for Questions:  Thursday 3rd November 2017

Tender Closing date:   10th November 2017

23rd October 2017

20th  October 2017 at 5:00pm AEST

10th November 2017
Plasmapheresis Collection System Request for Proposals

The Blood Service is seeking a proposals from commercial organisations to supply a Plasmapheresis Collection System including associated equipment, consumables and software.

Interested parties please register here.

Please direct enquiries to NationalProcurementAUS@redcrossblood.org.au

Monday 9 October 20174.00pm AEST, Friday 6 October 20174.00pm AEST, Friday 10 November 2017