DiDi Terms & Conditions

Terms and conditions for the True Colours Campaign Rider Offer

1. These are the terms and conditions on which you agree to participate in Australian Red Cross Lifeblood’s (Lifeblood) True Colours Campaign Rider Offer (Offer) in collaboration with DiDi Mobility Australia Pty Ltd (DiDi).  For the avoidance of doubt, these terms and conditions do not create any legal relationship between Lifeblood and DiDi Mobility Australia Pty Ltd and they are wholly separate entities.

 The Offer

2. The Offer will run from 00:00 on 19 October 2020 (AEST) to 11.59pm 29 November 2020. (AEDT)

3.

a) The Eligible Lifeblood Donor Centres are the following permanent sites:
 

b) There will be a maximum of 7000 Eligible Rides (see below for definition) available nationally on a first come-first served basis during each seven-day period during the Offer period.

4.    To participate in the Offer you will have to:

a) Download the latest version of the DiDi Rider app which will require iOS 9.3 or later or Android operating system 5.0 and up; and
b) Create a rider account
c) Complete an Eligible Ride which involves:

i. Request a DiDi ride to or from an Eligible Lifeblood Donor Centre during the Offer period by entering the eligible donor centre address into the ‘Where to?’ or ‘Pick up’ point fields in the DiDi App (see clause 3a above); 
ii. Enter the promotional code “Lifeblood” in the Promotions tab in the App either beforehand or when booking the ride; and 
iii. Complete the ride.

5. On completing an Eligible Ride, you will receive 50% discount on your total trip fare (excluding tolls, levy and third-party charges). This will be capped at a maximum value of $10 for each trip. The discount will be automatically applied when “Lifeblood” is entered as the promotional code and the ride booking process to an eligible donor centre is completed. 
6. The Offer is non-transferable and cannot be exchanged or redeemed for cash. 
7. The Offer can only be redeemed for two trips per account, which can be on different days.
8. The maximum saving is $10 per trip per account. ($20 maximum)
9. Eligible trips must be taken with one of DiDi’s rideshare options. DiDi Delivery is excluded from the Offer.
10. For the avoidance of doubt, the Offer is not conditional on completing a successful blood donation.

Your rights and obligations

11. You warrant and agree:

a) To participate in the Offer on these Terms and Conditions.
b) That you are over 18 years of age as of 19th October 2020.
c) That you have read, understood and agreed to DiDi’s applicable terms and conditions for the Offer, will at all times act in compliance with the public health guidelines and instructions in your jurisdiction and acknowledge that your ride with DiDi is at your own risk.
d) That DiDi is providing their service to promote the importance of blood donation and that any inquiries about using DiDi’s service or redeeming the Offer are to be directed to DiDi Customer Service via email: help.rider@au.didiglobal.com or via the DiDi Rider app.
e) To refrain from negative public comment in relation to the Offer or your experience in participating in the Offer
f) That Lifeblood will not receive any of your personal information in connection with your participation in this Offer.
g) That by participating in the Offer, you acknowledge that Lifeblood is not responsible for any loss or damage arising from your decision to:

a) Download and use the DiDi Rider app on your device; 
b) Provide any personal information required to use the DiDi Rider app; and
c) Undertake a ride with a DiDi driver partner

h) To fully indemnify Lifeblood in respect of all loss, damage, costs, expenses, fines, penalties, claims, demands and proceedings howsoever arising, whether at common law (including negligence) or under statute, caused in connection with: 

a) Your use of the DiDi Rider App;
b) Your ride with a DiDi driver partner; 
c) Any public commentary that adversely impacts Lifeblood or the Australian Red Cross Society’s brand or reputation; and
d) Your participation in the Offer, including all elements associated with travel to or from a Lifeblood Donor Centre.

12.    Lifeblood’s rights and obligations

a) Lifeblood may at its sole discretion, and without notice, modify, change, update or cease the Offer.  In the event of any such modification, change, update, or cessation, Lifeblood will update the True Colours Campaign landing page and Rider Offer Terms and Conditions on the Lifeblood website.
b) Lifeblood may from time to time and at its sole discretion review and update these terms and conditions.   By participating in the Offer, you agree to be bound by the most recent version of these terms and conditions.  It is your responsibility to check the Lifeblood website regularly for updated versions of the terms and conditions.
c) Lifeblood will not be liable to you for any indirect, incidental, special or consequential loss or damage, loss of profits or anticipated profits, economic loss, loss of business opportunity, loss of data, loss of reputation or loss of revenue (irrespective of whether the loss or damage is caused by or relates to breach of contract, tort (including negligence), statute or otherwise) arising in connection with participating in the Offer.