DiDi Terms & Conditions

Terms and conditions for the True Colours Campaign Rider Offer

1. These are the terms and conditions on which you agree to participate in Australian Red Cross Lifeblood’s (Lifeblood) True Colours Campaign Rider Offer (Offer) in collaboration with DiDi Mobility Australia Pty Ltd (DiDi).  For the avoidance of doubt, these terms and conditions do not create any legal relationship between Lifeblood and DiDi Mobility Australia Pty Ltd and they are wholly separate entities.

 The Offer

2. The Offer will run from 00:00 on 19 October 2020 (AEST) to 11.59pm 29 November 2020. (AEDT)

3.

a) The Eligible Lifeblood Donor Centres are the following permanent sites:
 

Centre

Address

Suburb

P/code

ACT

 

 

 

Garran

1 Dann Close

Garran

2605

Civic Plasma

4 Mort Street

Canberra

2601

NSW

 

 

 

Chatswood

Shop 62 Platform Level, Chatswood Interchange 436 Victoria Ave

Chatswood

2067

Coffs Harbour

Shop 10, Park Beach Homebase Pacific Highway

Coffs Harbour

2450

Gosford

Riverside Park, 69 Central Coast Highway

West Gosford

2250

Hunter St

Level 3, 9 Hunter Street

Sydney

2000

Liverpool

Unit 5, 50 Macquarie Street

Liverpool

2170

Nepean

Unit 9, 69 York Road

Jamisontown

2750

Newcastle

Suite 1, Ground Floor, 165 Lambton Road

Broadmeadow

2292

Parramatta

Level 1, 22-30 Oak Street

Rosehill

2142

Port Macquarie

Shop 14, 6 Clarence Street

Port Macquarie

2444

The Shire

29 Kiora Road

Miranda

2228

Town Hall

St Andrew's House, Ground Floor North, 464 Kent Street

Sydney

2000

Wagga Wagga

67 Berry Street

Wagga Wagga

2650

Wollongong

Suite 1, Ground Floor 45-53 Kembla Street

Wollongong

2500

QLD

 

 

 

Brisbane

288 Edward Street

Brisbane

4000

Bundaberg

Base Hospital Bourbong Street

Bundaberg West

4670

Cairns

381 Sheridan Street

Cairns North

4870

Chermside

Level 1, 831 Gympie Road

Chermside

4032

Gladstone

District Hospital Kent Street

Gladstone

4680

Hervey Bay

4 / 43 Hunter Street

Pialba

4655

Ipswich

Riverlink Medical Centre, Level 1, Lowry Street

Ipswich

4305

Mackay

143 Sydney Street

Mackay

4740

Maroochydore

Level 1, 144 Horton Parade

Maroochydore

4558

Robina

86 -104 Robina Town Centre Drive

Robina

4226

Rockhampton

Rockhampton Hospital, Quarry Street

Rockhampton

4700

Southport

Unit 1, 59-61 Ferry Road

Southport

4215

Springwood

12/3360 Pacific Highway

Springwood

4127

Strathpine

349 Gympie Road

Strathpine

4500

Toowoomba

1A, 661 Ruthven Street

Toowoomba

4350

Townsville

Townsville General Hospital 100 Angus Smith Drive

Douglas

4814

SA

 

 

 

Regent Arcade

Level 1 Regent Arcade Grenfell Street

Adelaide

5000

Noarlunga

12-18 David Witton Drive

Noarlunga

5168

Modbury

Shop T12, Modbury Triangle Shopping Centre, 954 North East Rd

Modbury

5092

Port Adelaide

95 St Vincent Street

Port Adelaide

5015

Marion

Level 2 1 Milham Street

Oaklands Park

5046

VIC

 

 

 

Airport West

Unit 3/93 - 98 Matthews Avenue

Airport West

3042

Ballarat

601-603 La Trobe Street

Ballarat

3350

Bendigo

6 - 8 High Street

Bendigo

3550

Bundoora

1st Floor, Polaris Shopping Centre 21 Copernicus Crescent

Bundoora

3083

Caulfield

322 Hawthorn Road

Caulfield

3162

Frankston

20 Davey Street

Frankston

3199

Geelong

Harrison Place Building, Ground Floor 237 Ryrie Street

Geelong

3220

Melbourne CBD

Level 1 367 Collins Street

Melbourne

3000

Mt Waverley

43-45 Centreway, Pinewood Shopping Centre Blackburn Road

Mt Waverley

3149

Ringwood

4/38 Charter Street

Ringwood

3134

Shepparton

Unit 3, 210-216 Corio Street

Shepparton

3630

Werribee

7 Bridge Street

Werribee

3030

WA

 

 

 

Bunbury

Unit 5 51- 55 Forrest Avenue

Bunbury

6230

Cannington

Westfield Carousel Shopping Centre 1289 Albany Highway

Cannington

6107

Fremantle

Shop 1 47 Duoro Road

South Fremantle

6162

Edgewater

Shop 94 Joondalup Gate Shopping Centre 57 Joondalup Drive

Edgewater

6027

Midland

233 Great Eastern Highway

Midland

6056

Morley

9 Collier Road

Morley

6062

Perth CBD

Level 1 140 William Street

Perth

6000

Rockingham

Unit 3a Central House 1 Benjamin Way

Rockingham

6168

b) There will be a maximum of 7000 Eligible Rides (see below for definition) available nationally on a first come-first served basis during each seven-day period during the Offer period.

4.    To participate in the Offer you will have to:

a) Download the latest version of the DiDi Rider app which will require iOS 9.3 or later or Android operating system 5.0 and up; and
b) Create a rider account
c) Complete an Eligible Ride which involves:

i. Request a DiDi ride to or from an Eligible Lifeblood Donor Centre during the Offer period by entering the eligible donor centre address into the ‘Where to?’ or ‘Pick up’ point fields in the DiDi App (see clause 3a above); 
ii. Enter the promotional code “Lifeblood” in the Promotions tab in the App either beforehand or when booking the ride; and 
iii. Complete the ride.

5. On completing an Eligible Ride, you will receive 50% discount on your total trip fare (excluding tolls, levy and third-party charges). This will be capped at a maximum value of $10 for each trip. The discount will be automatically applied when “Lifeblood” is entered as the promotional code and the ride booking process to an eligible donor centre is completed. 
6. The Offer is non-transferable and cannot be exchanged or redeemed for cash. 
7. The Offer can only be redeemed for two trips per account, which can be on different days.
8. The maximum saving is $10 per trip per account. ($20 maximum)
9. Eligible trips must be taken with one of DiDi’s rideshare options. DiDi Delivery is excluded from the Offer.
10. For the avoidance of doubt, the Offer is not conditional on completing a successful blood donation.

Your rights and obligations

11. You warrant and agree:

a) To participate in the Offer on these Terms and Conditions.
b) That you are over 18 years of age as of 19th October 2020.
c) That you have read, understood and agreed to DiDi’s applicable terms and conditions for the Offer, will at all times act in compliance with the public health guidelines and instructions in your jurisdiction and acknowledge that your ride with DiDi is at your own risk.
d) That DiDi is providing their service to promote the importance of blood donation and that any inquiries about using DiDi’s service or redeeming the Offer are to be directed to DiDi Customer Service via email: help.rider@au.didiglobal.com or via the DiDi Rider app.
e) To refrain from negative public comment in relation to the Offer or your experience in participating in the Offer
f) That Lifeblood will not receive any of your personal information in connection with your participation in this Offer.
g) That by participating in the Offer, you acknowledge that Lifeblood is not responsible for any loss or damage arising from your decision to:

a) Download and use the DiDi Rider app on your device; 
b) Provide any personal information required to use the DiDi Rider app; and
c) Undertake a ride with a DiDi driver partner


h) To fully indemnify Lifeblood in respect of all loss, damage, costs, expenses, fines, penalties, claims, demands and proceedings howsoever arising, whether at common law (including negligence) or under statute, caused in connection with: 

a) Your use of the DiDi Rider App;
b) Your ride with a DiDi driver partner; 
c) Any public commentary that adversely impacts Lifeblood or the Australian Red Cross Society’s brand or reputation; and
d) Your participation in the Offer, including all elements associated with travel to or from a Lifeblood Donor Centre.


12.    Lifeblood’s rights and obligations

a) Lifeblood may at its sole discretion, and without notice, modify, change, update or cease the Offer.  In the event of any such modification, change, update, or cessation, Lifeblood will update the True Colours Campaign landing page and Rider Offer Terms and Conditions on the Lifeblood website.
b) Lifeblood may from time to time and at its sole discretion review and update these terms and conditions.   By participating in the Offer, you agree to be bound by the most recent version of these terms and conditions.  It is your responsibility to check the Lifeblood website regularly for updated versions of the terms and conditions.
c) Lifeblood will not be liable to you for any indirect, incidental, special or consequential loss or damage, loss of profits or anticipated profits, economic loss, loss of business opportunity, loss of data, loss of reputation or loss of revenue (irrespective of whether the loss or damage is caused by or relates to breach of contract, tort (including negligence), statute or otherwise) arising in connection with participating in the Offer. 

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