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Supplier's FAQ

How long does it take to register?

Once you have registered your details within SmartSource and agreed to the Confidentiality Agreement, you will be emailed a username and password within 24 hours on the next Business Day which will enable you to access documentation.

Can the Blood Service accept late submissions?

No, to ensure a transparent and equitable process late tenders are generally not accepted unless a supplier can clearly document to the satisfaction of the National Procurement Manager that an event of exceptional circumstances prevent timely submission.

How do I submit a tender?

Tenders are to be submitted in accordance with the terms and conditions set out in the invitation documents. For further information relating to submitting tenders refer to the quick reference guide.

How do I know what criteria the Blood Service is using to evaluate a tender?

Tender evaluation must always be carried out in a comprehensive, equitable, auditable and transparent manner. To ensure transparency, the procurement process, including the evaluation criteria, is documented in the tender documents.

How will I know if I have been shortlisted?

You will be informed by the relevant party. The tender documents will list the dates of when The Blood Service will respond to the market.

Can I find out why I was unsuccessful in a tender?

The tender evaluation process is confidential. Once the contract is executed unsuccessful tenderers can request feedback on their submission.