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Donor services

What we do

Manage blood donations, national marketing, contact centre operations and community relations, all of which play central roles in effectively collecting blood donations.


Our challenge

We value our donors not only for the gift of their blood, but also for the time they take out of their busy lives to give it. We’re focused on increasing donor satisfaction and retention, reducing wait times and enhancing donor-related communications.


Who we’re looking for

  • Customer-focused people to be the friendly face of our donor centres. The majority of our jobs are for registered and enrolled nurses, managers and support staff
  • Donor Service Consultant
  • Sales and marketing professionals
  • Other specialist roles

Want to know what it's like to work in a donor centre? Watch this video to hear from our team about what makes donor centre life rewarding.

Our Donor Service Consultants share what brings value to their responsibilities in the workplace. Watch now to hear it direct from members of the team:


Locations

We operate over 100 fixed and mobile blood collection centres in metropolitan and regional areas across Australia and have administrative offices in multiple states.